Trust & security

Your business data stays safe, and stays in Canada.

How Solos keeps your business data safe and in Canada.

Verified Canadian regionMontréal, Canada

Your data is stored and processed in Canada (northamerica-northeast1). Compute, database and storage all run in a Canadian region.

Region northamerica-northeast1

Encryption at rest and in transit

TLS for every connection; databases and storage encrypted at rest. Passwords are securely hashed.

Encrypted backups

Daily encrypted backups with a tested restore runbook, so your data is recoverable.

PIPEDA & Québec Law 25

Consent you control, a named privacy officer, and full export or deletion from Settings › Privacy.

Security controls

PIPEDA · SOC 2 (in progress)
  • Encryption in transit

    All traffic is served over TLS 1.2+.

    Implemented
  • Encryption at rest

    Database and object storage are encrypted at rest.

    Implemented
  • Role-based access control

    Scoped team roles gate every mutation.

    Implemented
  • Multi-factor authentication

    TOTP MFA is available on all accounts.

    Implemented
  • Audit logging

    Sensitive actions are recorded in an append-only log.

    Implemented
  • Automated encrypted backups

    Daily encrypted backups with a tested restore runbook.

    Implemented
  • Canadian data residency

    Compute, database and storage run in a Canadian region.

    Implemented
  • PIPEDA privacy compliance

    Consent tracking plus self-serve data export and deletion.

    Implemented
  • SOC 2 Type II

    Controls baseline established; formal audit in progress.

    In progress

Service providers

ProviderPurpose
StripePayment processing
Email service providerTransactional email
Cloud infrastructureHosting, database and storage · Canada

Questions about your data?

Write to our privacy officer, or exercise your rights to access, export or delete your data from Settings › Privacy. We respond within 30 days.